8 out of 10 issues solved
On Day One Of Having Concierge Elite
problems we can help with
Most Clinic issues Can be
solved by going remote?
Phones Ringing
Your staff on average will spend 89% of their time on the patients coming through the door if you move phones to a remote employee.
Client retention
Did you know 54% of pet owners chose a vet with a 24/7 phone line? We offer this for a minimal fee. This also helps client retention.
Productivity
In house, employees say they are on average 78% more productive after leadership hired a remote receptionist.
Employee moral
Those are only the most common examples. We have doctors from nearly every field of medicine you can ask how they've used our remote receptionist within their practice.
Our doctors
Our Leadership Team
Everyone in our leadership team has been in the veterinary industry in some capacity since 2008.
- Alabama
- 21 years of practice
Melissa Brown
- Texas
- 4 Years
Alissa Davis
- Illinois
- 4 Years
Lacey Horton
- Concierge Elite
- 6 Years
Jon Sebastian
- North Carolina
- 5 Years
Alexis Etcherling
Our representatives
The representatives are medically trained personnel, ready to assist your clients.
Representative
Alice Pokeman
The best representative of 2020!
Representative
James Ottoman
Representative
Vanessa craft
The best representative of 2022!
Representative
Maylanie Coleman
The best representative of 2023!
reviews
What our clients have to say
Most Veterinary Practices that implement Concierge Elite's Remote Receptionist see a boost in scheduled appointments and happier team members.
It's not the first time I made an appointment here. I don't get sick often, but when I do I'm in one hundred percent lol. I'm happy I don't have to travel to the clinic with a high temperature. Highly recommended!
Alex Doyle
We love Concierge Elite. From their onboarding and training, to fluid transfer of calls and information to our inside staff, they are amazing! We have been using their services for a year, and hope to be able to continue into the future! Our Concierge Elite Lindsey is trained for our software, and our policies and procedures, and we feel like she is truly part of our team!
Dr. Roach & Becca
We love Fatima, and we have been excited to share recently at our conference that 1 new thing we added that we now can't live without is a remote receptionist. Concierge Elite, we love having you and you have been so helpful.
Dr. Moore & Lori
I would rate this a 4.5. It is not as great as in person IF you can find a qualified person who will show up, learn your system, and fit in for what can be afforded. Since that is next to impossible, Concierge Elite has been amazing. They work very hard to find a good fit. The training setup is useful in-house and makes training simple and efficient. Good folks!
Dr. Wixsom
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